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Safety and Protection program

You have a right to feel safe in your family, relationship and home. Our Safety program supports you if you are experiencing family or intimate partner violence. We provide education, counselling and practical resources to help you deal with the effects of violence on you and your tamariki. We guide you through your options, support your choices and help to manage your safety.

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Program details

  • Duration: 13-14 weeks (including 3-4 assessment sessions).
  • Each session is a weekly 1 hour session for an individual program and 2 hours for a group program. These are usually set for the same time each week, so it’s easy to remember.
  • We will let you know whether we think a group or individual program would work best for you.

Our commitment to you

  • Ensuring you have a trained, experienced counsellor who treats you with respect.
  • Providing any additional help or support you may need to complete the program.
  • Having empathy about any trauma or violence you have experienced.
  • Working with you to deliver a program that will help you live free of violence and abuse.
  • Helping to ensure your safety and that of your whānau and tamariki.
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Your commitment to us

  • Keeping to your agreed appointments and letting us know in advance if you can’t make it.
  • Being free from drugs, alcohol and other substance abuse when attending your appointments.
  • Treating our counsellor and other team members with respect, they are here to support you.
  • Signing any forms that are required for us to deliver a program to you.
  • Being guided through the program by your counsellor and answering any questions honestly.
  • Refraining from any abuse, racism or violence of any kind, which we will not tolerate.

How the process will work

  1. The first step is to complete the short referral form on our website and submit it to us. You can also call or email us.
  2. We will assess the urgency of your enquiry.
  3. We will let you know when you have been allocated to one of our counsellors and they will contact you to make your first appointment.
  4. At this appointment, you will be asked to read and sign our health and safety and complaints policy, to help keep you safe.
  5. We will also ask if you have any cultural needs or preferences or require any additional help in your program, such as a support person or interpreter.
  6. We will want to get to know you and for the first 3-4 sessions we will be asking about your background and life experiences.
  7. Then we’ll set some goals with you about what you want to achieve in the program.
  8. The program sessions with your counsellor will work towards these goals.
  9. Towards the end we will recap on the Program and ensure your Safety Plan is up to date.
  10. Finally, we will ask you to complete a brief questionnaire, giving us your feedback. This is anonymous and confidential.

Referral form

Please fill in the following referral form and we will get back to you as soon as we can.

Your information will be treated as confidential.

"This program has been life changing. My mana has been enhanced and I feel confident going back into life."

Safety and Protection Program client

"I am grateful to have had the counsellor work with me during this program. I feel more empowered to move forward with life."

Safety and Protection Program client

"Very grateful for the new tools, skills and support I've had - I can already see and feel the positive impacts."

Safety and Protection Program client

"The real strengths of the program were education, accountability, a counsellor with lived experience, helping empower me to escape the cycle, and be free from family violence."

Safety and Protection Program client